
FOR STORMS, FIRES, FLOODS & OTHER HOME DISASTERS
What to do after a storm, fire or flood in Alabama
Prepared by Alabama Coastal Insurance by Brian Lehmann. Updated .
For families in Baldwin County, Mobile County and across Alabama.
Not sure what to do next? Here’s where to start.

Brian Lehmann
Licensed Alabama agent in Fairhope. Policy questions after a loss? Brian can talk it through.
Prefer a printable copy? Download the one-page recovery checklist as a PDF — save it, print it, or share it, no need to print from this webpage.
Download the Checklist (PDF) ↓People first
- Check family and pets. Call 911 for immediate danger or serious injuries.
- Find safe shelter. Follow evacuation orders and tell a trusted person where you are staying.
- Gather medications, identification, chargers and pet supplies only if safely accessible.
Before you go inside
- Return only when officials allow. Your home may still be unsafe to enter.
- Stay away from downed wires, floodwater, sagging roofs and unstable walls.
- Smell gas or hear hissing? Leave without operating switches or devices. Call the utility or 911 from a safe location.
Document and report
- Photograph affected rooms, belongings and damage before cleanup, only where safe.
- Contact your insurer through its official website, app or policy phone number. Renters: notify your landlord too.
- Save your claim number, damaged-item list, receipts, estimates and notes from calls in one recovery folder.
Prevent more damage
- Use qualified help for urgent temporary repairs. Document the work and save receipts. Ask your insurer about permanent repairs before authorizing them.
- Keep generators outdoors, at least 20 feet from doors, windows and vents, with exhaust directed away. Never use one in a garage. Use a working battery-powered or battery-backup carbon monoxide detector.
- After fire or flooding, get professional safety guidance. Never enter standing water to reach electrical equipment.
Hire carefully
- Verify licensing where required, insurance and references. Compare written estimates when practical.
- Get scope, materials, price, schedule and payment terms in writing. Read contracts before signing.
- Avoid full payment upfront and pressure to sign immediately. Do not rely on promises that insurance will definitely cover everything.
Ask your insurer
- What should I do now?
- What records and deadlines apply to my claim?
- Could temporary lodging be covered while repairs happen?
- What should I document before removing damaged items?
Answers and trusted help
Common questions after a disaster
Not sure your coverage is right for what just happened? We'll walk through your policy with you, at no cost.
Talk to Brian →Trusted Recovery Resources
- CDC: Returning home safely
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- American Red Cross: disaster recovery help
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- FEMA: document damage & apply for assistance
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- FTC: avoid disaster scams
Follow local emergency instructions. Coverage depends on your policy and cause of loss.
Ten practical recovery answers
What should my family do first after a hurricane or disaster?
Check everyone, including pets, and get to safe shelter. Call 911 for immediate danger or serious injuries. Follow evacuation orders, tell a trusted person where you are, and collect medicines and essential supplies only if safely accessible.
When is it safe to enter a storm-damaged home?
Return only when officials allow it. That does not mean your individual home is safe. Stay away from downed wires, floodwater, unstable walls and sagging roofs. If you smell gas or hear hissing, leave without operating switches or devices and call for help from a safe location.
How should I photograph damage for an insurance claim?
When safe, take wide photos of affected rooms and close-ups of damaged belongings before cleanup. Record model and serial numbers when accessible. Never enter an unsafe area for photographs. Document hazardous items before disposal when possible; do not keep dangerous materials just for a claim.
What records should I keep after a disaster?
Keep photos, a damaged-item list, your claim number, receipts, repair estimates and notes from calls in one folder. Report damage promptly using your insurer’s official contact information. Renters should notify their landlord too. Ask which deadlines and records apply to your loss.
Where should I place a generator after a power outage?
Use a generator outdoors, at least 20 feet from doors, windows and vents, with exhaust directed away from buildings. Never use it in a garage, even with the door open. Use a working battery-powered or battery-backup carbon monoxide detector.
Should I make temporary repairs before the insurance inspection?
Take urgent, safe steps to prevent further damage, using qualified help when needed. Document the work and keep receipts. Ask your insurer about permanent repairs before authorizing them. Leave roof work, damaged trees and work near power lines to qualified professionals.
How can I choose a contractor after storm damage?
Verify licensing where required, insurance and references. Compare written estimates when practical. Get the scope, materials, price, schedule and payment terms in writing. Avoid pressure to sign immediately or pay the full amount upfront.
Will homeowners insurance cover temporary lodging after a disaster?
Coverage depends on your policy and the cause of loss. Ask your insurer whether temporary lodging or extra living expenses may be covered, what receipts are required, and what deadlines apply. Save receipts and do not assume every expense is covered.
What extra precautions should I take after fire or flooding?
After a fire, follow fire officials’ directions before entry and get professional advice about structural damage and soot. After flooding, avoid floodwater and never enter standing water to reach electrical equipment. Keep children and pets away from damaged areas.
What are the three most important disaster recovery steps?
Get somewhere safe. Photograph damage when it is safe. Save receipts. Then work through the checklist, contact your insurer and follow local emergency instructions. Take one manageable step at a time.
Download the detailed recovery guide (PDF) · Download the recovery graphics (PDF)
